Our network

Metro Board Chair Promises Big Improvements in Coming Months | Transportation

Title (Max 100 Characters)

Metro Board Chair Promises Big Improvements in Coming Months
Transportation
Metro Board Chair Promises Big Improvements in Coming Months

Acknowledging that we are now dealing with what she calls a “changed” Metro, new Metro board chair Catherine Hudgins issued a statement recently outlining WMATA’s goals for the near future. Although not a transit professional herself, Hudgins shared her history of a close relationship with public transit since childhood through her last four decades in the District, where she witnessed the building of the very first Metro rails.

Hudgins echoed recent statements made by new CEO Richard Sarles’ regarding how they plan to turn Metro around. Hudgins states,

I believe we have turned the corner by the hiring of new CEO, Richard Sarles. His focus on rebuilding the infrastructure while instilling in the organization a culture of safety and strong customer service reflects the requirements needed for leading in the new Metro environment, centered on the operation of the system. Mr. Sarles will be supported in these efforts by a partnership with the Board that sets performance goals and measures that will hold him accountable.

Importantly, Hudgins notes that Metro’s recent challenges provide a teachable moment for moving forward. She explains that with the projected growth of the region, “It is not too soon to begin planning to address the transit needs…The lessons learned from not planning for the changes that occurred as our new system aged can serve as an opportunity for a policy-focused Board to be the leaders in the discussion of how to plan for the transit needs to meet the future growth of the region.”

Transportation